---
title: "Service center | Grafana Labs"
description: "The Service center streamlines your workflow with a services-focused perspective, allowing you and your teams to focus on what matters most."
---

> For a curated documentation index, see [llms.txt](/llms.txt). For the complete documentation index, see [llms-full.txt](/llms-full.txt).

# Service center

Service center in Grafana Cloud provides a centralized operational view for your services, bringing together service health, SLOs, alerts, incidents, on-call information, and dashboards in a single view.

* * *

As systems grow, operational context often becomes fragmented across dashboards, alerting tools, and IRM workflows.

In this environment, the **service ownership model** helps organizations establish accountability and manage operations at scale. Service center in Grafana Cloud supports this model by providing a centralized operational view of your services.

Service center helps teams quickly assess service reliability and ongoing operational issues from a single place, helping answer questions such as:

- How is our service performing this week?
- Who owns it, and who’s on call?
- What’s broken, and what’s improving?

[](/media/docs/grafana-cloud/service-center/screenshot-demo-full-overview3.png)

Each service view provides operational context for your services, including:

- **SLOs** with summary data to understand how reliability is trending
- **Alerts** with quick insight into current or recurring issues
- **Incidents** for context on recent or ongoing disruptions
- **On-call** and paging information to identify responders and understand activity
- **Synthetic checks** to verify service uptime and availability

## Explore

[Introduction to the Service center view  
\
Learn how the Service center view connects service health, SLOs, incidents, alerts, dashboards, and ownership.](/docs/grafana-cloud/alerting-and-irm/service-center/overview/)

[Create a service  
\
Configure a service and connect teams and operational resources to enable the Service center view.](/docs/grafana-cloud/alerting-and-irm/service-center/create-a-service/)