Open source Enterprise Grafana Cloud
Last reviewed: August 19, 2026

Receivers

A receiver is a named destination for notifications. Routes refer to receivers by name, which is the only thing that connects the routing tree to the outside world.

A receiver holds integrations

A receiver isn’t a single destination. It’s a named set of integrations, each one a configured connection to a notification system. A receiver with a Slack integration and a PagerDuty integration sends to both whenever it’s used.

A receiver with no integrations is valid configuration and delivers nothing. The plugin points this out when you create one, since it’s rarely what you want.

Supported integration types

The plugin can configure these integration types:

IntegrationSends to
EmailAn SMTP server
SlackA Slack channel via webhook
PagerDutyA PagerDuty service
OpsGenieOpsGenie
PushoverPushover
DiscordA Discord channel via webhook
Microsoft TeamsA Teams channel via webhook
TelegramA Telegram chat
VictorOpsVictorOps
WebexWebex
WeChatWeChat
Amazon SNSAn SNS topic
WebhookAny HTTP endpoint you control

If the Alertmanager configuration contains an integration type the plugin doesn’t know how to render, it says so rather than hiding it, so you won’t silently lose configuration by editing a receiver that contains one.

Resolved notifications

Each integration has a send resolved option, controlling whether a notification is also sent when the alert stops firing.

Turning it on is useful for chat-style integrations, where a resolved message closes the loop. It’s often unwanted for paging integrations, which usually resolve incidents through their own mechanism.

Naming matters

Routes reference receivers by name, so the name is effectively an interface. Renaming a receiver breaks every route pointing at it.

The plugin guards the related case: deleting a receiver still used by routes warns you first, and says how many routes use it, because the result would be alerts routed to a receiver that no longer exists. The default receiver can’t be deleted at all, since the default route always needs somewhere to send.

Where notification content comes from

Receivers decide where a notification goes. What it looks like comes from templates. Refer to Notification templates.