Terms and conditions

Version: 1.1.0

This page is the data usage notice that Interactive learning shows in the plugin configuration when an administrator enables context-aware recommendations. It is reproduced here so it is reviewable outside Grafana.

Context-aware recommendations

When enabled, Interactive learning sends contextual data from your Grafana instance to the recommendation service which returns personalized documentation recommendations.

Data collection and usage

When you enable the context-aware recommendations, Interactive learning collects the following information:

  • Current page path and URL - to identify which Grafana feature you’re using.
  • A list of the types of installed data sources - to recommend relevant data source documentation.
  • Dashboard information - including dashboard titles, tags, and folder information when you’re viewing dashboards. Interactive learning processes this information locally and doesn’t send it to the recommendation service
  • Visualization types - when creating or editing panels.
  • User role - your organizational role, such as Admin, Editor, or Viewer.
  • Grafana instance type - whether you are using Grafana Cloud, Grafana Enterprise, or open source Grafana.
  • User identifier and email - for Grafana Cloud, a hashed user identifier and email address used for personalization. For open source Grafana, only a generic identifier (‘oss-user’) and email (‘oss-user@example.com’) are used. All user data is hashed using SHA-256 before transmission for privacy protection.

How Grafana uses your data

  • Personalized recommendations - to provide documentation and learning paths that are contextually relevant
  • Service improvement - to enhance the quality and accuracy of recommendations
  • Analytics - to evaluate which recommendations are most useful to users

Data security

  • Interactive learning transmits all data securely using HTTPS.
  • All user identifiers and email addresses are hashed using SHA-256 before transmission to protect your privacy.
  • Interactive learning doesn’t collect any sensitive information such as dashboard content, query details, or other personal data.
  • Grafana only uses the data for the purposes described in this notice.

Your control

  • You can disable the context-aware recommendations feature at any time in the plugin configuration.
  • When disabled, Interactive learning doesn’t send any contextual data, user identifiers, or Grafana instance information to the recommendation service.
  • When disabled, Interactive learning displays bundled examples and documentation by default. If your browser is online, the plugin may also fetch a public guide catalog from Grafana’s content delivery network (interactive-learning.grafana.net) so it can offer additional learning content. These fetches are limited to public catalog and guide files; they don’t include user identifiers, dashboard data, or any other contextual information beyond standard HTTP request metadata such as your IP address and browser User-Agent. Air-gapped installations and browsers reporting offline status make no such fetches.

Changes to data usage

This notice is subject to change with updates to the plugin.

Effective date

This data usage applies whenever you enable context-aware recommendations ends when you disable the feature or uninstall the plugin.