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Grafana Cloud Open source
Grafana OnCall

Grafana OnCall

Grafana OnCall allows you to automate alert routing and escalation to ensure swift resolution and service reliability.


Respond to issues faster and improve your service reliability with Grafana OnCall. Integrated directly into Grafana Cloud, you can automatically route alerts to designated on-call teams and ChatOps channels according to predefined escalation policies, schedules, and notification preferences.

Alleviate the burden of being on-call with customized schedules tailored to your team’s availability and timezones. Personalize notification settings to ensure individuals receive alerts through their preferred channels, such as SMS, mobile apps, or ChatOps platforms.

Through automated alert routing and escalation, Grafana OnCall reduces incident response time, minimizes downtime and helps mitigate the impact of incidents.