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Amazon SNS integration for Grafana OnCall
The Amazon SNS integration for Grafana OnCall handles ticket events sent from Amazon SNS webhooks. The integration provides grouping, auto-acknowledge and auto-resolve logic via customizable alert templates.
You must have the role of Admin to be able to create integrations in Grafana OnCall.
Configuring Grafana OnCall to Receive Alerts from Amazon SNS
- In the Integrations tab, click + New integration.
- Select Amazon SNS from the list of available integrations.
- Enter a name and description for the integration, click Create
- A new page will open with the integration details. Copy the OnCall Integration URL from HTTP Endpoint section.
Configuring Amazon SNS to Send Alerts to Grafana OnCall
- Create a new Topic in https://console.aws.amazon.com/sns
- Open this topic, then create a new subscription
- Choose the protocol HTTPS
- Add the OnCall Integration URL to the Amazon SNS Endpoint
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Related resources from Grafana Labs
Additional helpful documentation, links, and articles:

Getting started with Grafana OnCall for on-call management
This webinar goes over initial Grafana OnCall configuration, setting up an on-call management process, grouping, alert rendering, and organizing runbooks.

Unified alerting and on-call management in Grafana
In this webinar, we’ll demo the Grafana 8 unified alerting system, and introduce Grafana OnCall, our on-call management tool to resolve incidents faster.

Reducing resolution time (MTTR) with the Grafana LGTM Stack and on-call management
See a demo of Grafana OnCall, and how to correlate your metrics, logs, and traces to reduce your MTTR using Grafana’s “single pane of glass” approach.