---
title: "Inbound email integration for Grafana OnCall | Grafana OnCall documentation"
description: "Inbound email integration reference material for Grafana OnCall."
---

# Inbound Email integration for Grafana OnCall

Inbound Email integration will consume emails from dedicated email address and make alert groups from them.

## Configure required environment variables

Refer to \[Inbound Email Setup] for details.

## Configure Inbound Email integration for Grafana OnCall

You must have an Admin role to create integrations in Grafana OnCall.

1. In the **Integrations** tab, click **+ New integration to receive alerts**.
2. Select **Inbound Email** from the list of available integrations.
3. Get your dedicated email address in the **Integration email** section and use it to send your emails.

## Grouping and auto-resolve

Alert groups will be grouped by email subject and auto-resolved if the email message text equals “OK”. This behaviour can be modified via [custom templates](/docs/oncall/latest/configure/jinja2-templating/).

Alerts from Inbound Email integration have the following payload:

JSON ![Copy code to clipboard](/media/images/icons/icon-copy-small-2.svg) Copy

```json
{
   "subject": "<your_email_subject>",
   "message": "<your_email_message>",
   "sender": "<your_email_sender_address>"
}
```