Configure alert behavior for Grafana OnCall
The available alert configurations in Grafana OnCall allow you to define how certain alerts are handled and ensure that alerts are routed, escalated, and grouped to fit your specific alerting needs. Grafana OnCall can receive alerts from any monitoring system that sends alerts via webhook.
About alert behavior
Once Grafana OnCall receives an alert, the following occurs, based on the alert content:
- Default or customized alert templates are applied to deliver the most useful alert fields with the most valuable information, in a readable format.
- Alerts are grouped based on your alert grouping configurations, combining similar or related alerts to reduce alert noise.
- Alerts automatically resolve if an alert from the monitoring system matches the resolve condition for that alert.
Related Oncall resources
Getting started with Grafana OnCall for on-call management
This webinar goes over initial Grafana OnCall configuration, setting up an on-call management process, grouping, alert rendering, and organizing runbooks.
Unified alerting and on-call management in Grafana
In this webinar, we’ll demo the Grafana 8 unified alerting system, and introduce Grafana OnCall, our on-call management tool to resolve incidents faster.
Reducing resolution time (MTTR) with the Grafana Stack: Metrics, logs, tracing, & on-call management
See a live demo of Grafana OnCall, and how to correlate your metrics, logs, and traces to reduce you /MTTR using Grafana’s “single pane of glass” approach.