Caution

As of 2026-03-24, the Grafana OnCall OSS project is archived. The grafana/oncall repository is read-only, and active development continues in Grafana Cloud IRM. For a fully supported and actively maintained alternative, Grafana Cloud IRM offers a modern approach to incident response and on-call management.

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Grafana OnCall OSS

Grafana OnCall OSS

Grafana OnCall OSS allows you to automate alert routing and escalation to ensure swift resolution and service reliability.

Overview

Caution

Grafana OnCall OSS is archived as of March 24, 2026. The grafana/oncall repository is read-only, and active development continues in Grafana Cloud IRM.

For timelines, notification changes, and migration options, refer to the Grafana OnCall OSS archival notice.

Respond to issues faster and improve your service reliability with Grafana OnCall OSS. You can automatically route alerts to designated on-call teams and ChatOps channels according to predefined escalation policies, schedules, and notification preferences.

Alleviate the burden of being on-call with customized schedules tailored to your team’s availability and timezones. Personalize notification settings to ensure individuals receive alerts through their preferred channels, such as SMS, mobile apps, or ChatOps platforms.

Through automated alert routing and escalation, Grafana OnCall OSS reduces incident response time, minimizes downtime and helps mitigate the impact of incidents.

Explore

Introduction
Learn more about the key benefits and features that are available with Grafana OnCall OSS.
Set up
Explore the set up options for Grafana OnCall OSS.
Configure
Customize alert escalation and routing with flexible configuration options. Explore how to configure alert templates, routing rules, and outgoing webhooks.
Integrations
Connect external alert sources, ChatOps tools, and much more to ensure alerts and updates are routed to and from OnCall, regardless of the other tools in your workflow.
Manage on-call schedules
Create and manage on-call schedules, scheduled overrides, and shift swaps.
Configure user notifications
Create, manage, and view user notification policies.