The value of RCA Workbench
RCA Workbench is a unified investigation interface that accelerates incident resolution by automatically correlating metrics, logs, and traces. It eliminates the manual effort of switching between multiple dashboards and tools to piece together incident context.
Consider a scenario where a user-facing checkout service starts returning errors. Without RCA Workbench, an on-call engineer might spend 20 minutes switching between a metrics dashboard to spot the CPU spike, a log viewer to find the connection refused errors, and a trace explorer to confirm the database dependency is the bottleneck. With RCA Workbench, all three signals appear in one timeline, correlated by entity and timeframe, so the engineer can identify the database connection pool exhaustion in minutes rather than manually piecing clues together across tools.
RCA Workbench provides the following advantages over manual investigation methods:
- Automatically correlates metrics, logs, and traces within the incident timeframe
- Eliminates context switching between multiple Grafana dashboards and tools
- Surfaces relevant telemetry data without requiring complex queries
- Provides a timeline view of events, alerts, and changes during the incident
- Accelerates root cause identification through intelligent data relationships
- Enables team collaboration with shareable investigation workspaces
In the next milestone, you’ll navigate to RCA Workbench in Grafana Cloud and prepare your investigation workspace.