---
title: "Create an availability SLO in Grafana Cloud | Grafana Labs"
description: "Welcome to the Grafana learning path that shows you how to define a reliability SLI and create an SLO to track service availability."
---

> For a curated documentation index, see [llms.txt](/llms.txt). For the complete documentation index, see [llms-full.txt](/llms-full.txt).

# Create an availability SLO in Grafana Cloud

Welcome to the Grafana learning path that shows you how to define a reliability service level indicator (SLI), and create an SLO to track that in the form of service availability. Service Level Objectives (SLOs) provide a measurable way to define and track the reliability of your services, helping teams proactively manage reliability rather than simply reacting to outages.

Grafana SLO lets you define targets for service reliability, track error budgets, and visualize performance over time. With SLOs, you bridge the gap between technical metrics and business outcomes, making data-driven decisions about when to prioritize reliability work versus new features.

## Here’s what to expect

When you complete this journey, you’ll be able to:

- Understand the value of SLOs for measuring and improving service reliability.
- Define a reliability SLI by identifying success and total event metrics.
- Create an availability SLO using the Grafana SLO wizard.
- Configure targets for your availability objectives.
- Monitor your SLO and interpret error budget burndown charts.

## Before you begin

Before you create an availability SLO, ensure that you have:

- A Grafana Cloud account. To create an account, refer to [Grafana Cloud](/signup/cloud/connect-account).
- Metrics flowing into Grafana Cloud from your services using agents such as [Grafana Alloy](/docs/alloy/latest/) or [OpenTelemetry Collector](/docs/opentelemetry/latest/collector/).
- Basic familiarity with PromQL queries for selecting metrics.
- Understanding of what metrics represent successful and failed requests for your service.

## Troubleshooting

If you get stuck, we’ve got your back! Where appropriate, troubleshooting information is just a click away.

## More to explore

We understand you might want to explore other capabilities not strictly on this path. We’ll provide you opportunities where it makes sense.