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Section 6 · Observe with turnkey solutions

Service health, dependencies, and request metrics from OpenTelemetry data.

Estimated time: 2 min

Service-level visibility

Application Observability is built natively on OpenTelemetry and lives inside the same Grafana Cloud platform as your other telemetry. It:

Tells you when your services are slow or broken
Helps you trace what went wrong across microservices
Gets you to the root cause without switching tools

Try it out in Grafana Play

What keeps you up at night?

Role / Worries	What you get with the app
SRE, On-Call Engineer When something breaks in the early morning hours, the first 30 minutes are spent just finding the right data across multiple tools By the time you have context, the damage is done	Click from a service in the map straight to traces, then logs, then profiles. No tool switching. Automatic correlation means no manual timestamp matching across systems.
Developer My endpoint is slow, but I can’t tell if it’s my code, a downstream service, or a database call underneath Tracing it end-to-end requires expertise I don’t have	Auto-generated service maps show exactly where latency is introduced across your dependencies Guided root cause analysis takes you from alert to likely source without needing to be an observability expert
Platform, Observability Engineer Proprietary agents installed across every service If we ever want to switch vendors, we have to re-instrument everything from scratch	Built natively on OpenTelemetry. No proprietary agents to install or manage. Your instrumentation is portable; it works with any OTel-compatible backend if you ever need to move
Engineering Manager, VP Engineering APM bill grows with every host we add Paying for multiple overlapping tools: APM here, logging there, tracing somewhere else	Usage-based pricing: you pay for telemetry, not per host or container, so cost tracks usage, not fleet size Metrics, logs, traces, and profiles in one platform. Fewer contracts, less duplication.