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Section 5 · Notifications and save

How a contact point tells Grafana where to send notifications, and what the default message contains.

Estimated time: 1 min

Contact points

A contact point tells Grafana where to send notifications. Each contact point connects to one or more integrations that deliver the message. In this journey, you select a contact point on the alert rule during creation (the default notification mode).

Diagram showing a contact point connecting to three integration types: messaging, incident management, and automation

What notifications contain

The default notification message draws mainly on the alert name, status (firing or resolved), and labels so responders get context in the channel:

  • Which rule changed
  • What state it is in
  • Which dimensions the labels describe

You can add custom notification templates later, but that name, status, and label set still carry most of the first-line explanation. A readable rule name and useful labels still matter.