Important: This documentation is about an older version. It's relevant only to the release noted, many of the features and functions have been updated or replaced. Please view the current version.

Enterprise Open source

Contact points

Use contact points to define how your contacts are notified when an alert fires. A contact point can have one or more contact point types, for example, email, slack, webhook, and so on. When an alert fires, a notification is sent to all contact point types listed for a contact point. Optionally, use message templates to customize notification messages for the contact point types.

You can configure Grafana managed contact points as well as contact points for an external Alertmanager data source. For more information, see Alertmanager.

Before you begin, see Grafana Alerting which explains the various components of Grafana Alerting. We also recommend that you familiarize yourself with some of the fundamental concepts of Grafana Alerting.