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Grafana documentation Alerting Introduction to Alerting Contact points

Contact points

Use contact points to define how your contacts are notified when an alert rule fires. A contact point can have one or more contact point types, for example, email, slack, webhook, and so on. When an alert rule fires, a notification is sent to all contact point types listed for a contact point. Contact points can be configured for the Grafana Alertmanager as well as external alertmanagers.

You can also use notification templating to customize notification messages for contact point types.

Note:

If you’ve created an OnCall contact point in the Grafana OnCall application, you can view it in the Alerting application.

Supported contact point integrations

The following table lists the contact point integrations supported by Grafana.

Useful links

Manage contact points

Create and edit notification templates