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Documentation Grafana documentation AI tools gcx CLI gcx CLI User guides Manage OnCall notification rules

Manage OnCall personal notification rules

You can use gcx to manage OnCall personal notification rules

Authentication and permissions

Use gcx login to sign in as a Grafana user.

• The command uses the shared Grafana authentication transport and the IRM plugin proxy, and it doesn’t need a separate OnCall API key.
• Service account requests are rejected by the server.

The server requires grafana-oncall-app.user-settings:read for reads and grafana-oncall-app.user-settings:write for changes. Changes to another user’s rules also require grafana-oncall-app.user-settings:admin.

Manage OnCall notification rules

To get a list of rules for all users and priority levels, run:

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gcx irm oncall personal-notification-rules list
gcx irm oncall personal-notification-rules get <rule-id>
gcx resources list-examples personalnotificationrules

Manage rules with these commands:

• Create rules with create -f rule.yaml.
• Update rules with update <rule-id> -f rule.yaml.
• Delete rules with delete <rule-id>.

Rule fields

Do not use the public API’s type or duration field names. step, notify_by, and wait_delay use the internal IRM API values.

Rule fields such as user and important are set when the rule is created, and are ignored in updates.

Use a string of seconds for wait_delay, such as "300.0", or null.

The server assigns its own rule ID at creation. Use the returned ID for later updates. For resource pushes, pull the created rule and keep that manifest before the next push. Its metadata.name contains the server ID. The server also controls order.

The API can also return notify_device. gcx preserves this server field in exports and updates. It’s null when the rule has no selected device.

Routes

The proxy route is notification_policies/, and uses the same UserNotificationPolicy model as the public OnCall /api/v1/personal_notification_rules/ route.

The public route requires an OnCall API token in the raw Authorization header. A Grafana OAuth token is used through the plugin proxy instead.

The internal route defaults to the current user and important=false when query parameters are absent.

gcx sends ?user=&important= to disable these defaults. The backend then returns the full collection. The resource adapter uses the same client methods as the provider commands.

Select a step and notification channel

Use these internal API values for step:

A wait step returns notify_by: null. The default table shows a dash for that value and shows the wait duration in WAIT-DELAY.

Notification channels

Notification channels depend on the stack and its integrations. Read the live catalog to get the available values and display names:

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gcx api /api/plugins/grafana-irm-app/resources/notification_policies/notify_by_options/

Common notify_by values are: