---
title: "Configure PagerDuty for Alerting | Grafana documentation"
description: "Configure the PagerDuty integration for Alerting"
---

> For a curated documentation index, see [llms.txt](/llms.txt). For the complete documentation index, see [llms-full.txt](/llms-full.txt).

# Configure PagerDuty for Alerting

Use the Grafana Alerting - PagerDuty integration to receive notifications in PagerDuty when your alerts are firing.

## Before you begin

To set up PagerDuty for integration with Grafana Alerting, you need to create a [PagerDuty](https://www.pagerduty.com/) account. There are several set up steps to perform within PagerDuty before you set up the integration in Grafana Alerting.

### Create a Service

In PagerDuty, a service represents a component, microservice, or infrastructure element that a team oversees, manages, and monitors.

1. Refer to [PagerDuty’s services and integrations guide](https://support.pagerduty.com/docs/services-and-integrations#create-a-service).
2. Follow steps 1 to 5 under **Create a Service**.

> Note
> 
> In step 5, choose **Create a service without an integration**.

### Obtain a PagerDuty integration key

1. Once the service is created, click **Integrations** within the Service options.
2. Click **+ Add an integration**.
3. Select **Events API V2**.
4. Click **Add**.
5. Click the drop-down arrow to display the integration details.
6. Copy the **Integration Key**.

## Procedure

To create your PagerDuty integration in Grafana Alerting, complete the following steps.

1. Navigate to **Alerts & IRM** -> **Alerting** -> **Notification configuration**, then select the **Contact points** tab.
2. Click **+ Add contact point**.
3. Enter a contact point name.
4. From the Integration list, select **PagerDuty**.
5. In the **Integration Key** field, copy in your integration key.
6. Click **Test** to check that your integration works.
   
   \** For Grafana Alertmanager only.\**
   
   An incident should display in the Service’s Activity tab in PagerDuty.
7. Click **Save contact point**.

## Next steps

The PagerDuty contact point is ready to receive alert notifications.

To add this contact point to your alert, complete the following steps.

1. In Grafana, navigate to **Alerting** > **Alert rules**.
2. Edit or create a new alert rule.
3. Scroll down to the **Configure labels and notifications** section.
4. Under Notifications click **Select contact point**.
5. From the drop-down menu, select the previously created contact point.
6. **Click Save rule and exit**.