The Grafana IRM app: A new era for mobile Incident Response Management

We’re excited to announce the release of Grafana IRM Mobile, the next evolution of our mobile app which was previously known as Grafana OnCall. This rebrand marks a major step forward in providing teams with a seamless, comprehensive way to manage incidents—all from your mobile device.

Beyond Alerts: Embracing Incidents

While the Grafana OnCall mobile app enabled on-call engineers to never miss an alert and stay on top of their on-call schedules, we heard that you wanted even more power when on the move.

Grafana IRM mobile goes beyond alerting and on-call scheduling to provide a complete incident response workflow in your pocket. With this new version, we have reimagined how you can stay up-to-date as an on-call engineer.

To start with, we are introducing Incidents as a part of the app. The IRM mobile app now helps teams respond quickly and effectively to manage their incidents, outages, and other critical events. By using the app your team can now investigate existing and declare new incidents, jump into real-time conversations and read post incident reviews.

This is the very first version of Incident on mobile and we are planning on adding more functionality in the near future, so stay tuned.

Everything at a Glance

At the center of the Grafana IRM mobile app is the new Home Screen which allows you to see all of your important statuses at a glance. From here your can:

See all of your upcoming on-call shifts and schedules
Stay on top of any new alert groups sent your way
Quickly see if there are any new incidents related to you

As we continue to add more features, even more content will appear here. This will be your go-to place to see if there are any ongoing issues to tackle.

If you have connected multiple Grafana stacks in then app, you can also quickly jump between them by tapping either your user-avatar or the stack name. This makes it even easier to stay on top of all of your engagements.

Get Started Today

Ready to explore the Grafana IRM mobile app? Dive into the features and learn more by visiting our documentation. You can also download the Grafana IRM app directly for Android and iOS.

Stay tuned for more updates as we continue to refine how teams manage incidents—and let us know how Grafana IRM helps your team respond with less stress and more confidence.