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Archive incident channel after resolve
Note
Grafana Workflows is currently in public preview. Grafana Labs offers limited support, and breaking changes might occur prior to the feature being made generally available.
Archive an incident’s Slack channel a day after it’s resolved, with a heads-up first.
This Grafana Workflows blueprint is in the Incidents category of the Blueprints library.
Before you begin
To use this blueprint, you need:
- Grafana IRM set up on your stack.
- Slack connected to Grafana IRM. For details, refer to Configure Slack for Grafana IRM.
Steps
Steps run in order from first to last. A step inside a switch branch runs only when Workflows chooses that branch.
| Step | ID | Type | Description |
|---|---|---|---|
| Warn before archiving | heads-up | slack.message.post | Tells the channel it will be archived. Keep the wording in sync with the wait time. |
| Wait 24 hours | wait-a-day | wait | Waits before archiving. Change seconds to adjust, for example 604800 for 7 days, and update the heads-up message to match. |
| Archive the channel | archive | slack.channel.archive | Archives the incident Slack channel. No changes needed. |
For the inputs and outputs of each step type, refer to Step and trigger types reference.
Before you turn on the workflow, customize any steps that need input from you, such as a channel ID or a schedule name. Each step’s description says what to set.
Workflow definition
Save this definition as a YAML file to create the workflow with gcx, the Workflows API, or Terraform, or give it to a coding agent as an example.
Replace FOLDER_UID with the UID of the folder for the workflow.
Blueprints start disabled, so finish customizing the steps before you set enabled to true.
For details, refer to Manage workflows as code.
apiVersion: workflows.ext.grafana.app/v1alpha1
kind: Definition
metadata:
name: archive-incident-channel
annotations:
grafana.app/folder: <FOLDER_UID>
spec:
name: Archive incident channel after resolve
enabled: false
runOnceFor: 'archive-channel:${inputs.data.incidentID}'
startWhen:
matchingRules:
- eventNameRegex: 'grafana_irm_app\.incident\.updated'
filter: "inputs.data.eventKind == 'incident_updated_status' && inputs.data.newStatus == 'resolved' && has(resources.incident.event.slackChannelID)"
schedules: []
steps:
- id: heads-up
type: slack.message.post
name: Warn before archiving
description: Tells the channel it will be archived. Keep the wording in sync with the wait time.
inputs:
channelID: '${resources.incident.event.slackChannelID}'
messageText: ':file_cabinet: This incident is resolved. This channel will be archived in 24 hours. Save anything you need, such as links and files, before then.'
- id: wait-a-day
type: wait
name: Wait 24 hours
description: Waits before archiving. Change seconds to adjust, for example 604800 for 7 days, and update the heads-up message to match.
inputs:
seconds: '86400'
- id: archive
type: slack.channel.archive
name: Archive the channel
description: Archives the incident Slack channel. No changes needed.
inputs:
channelID: '${resources.incident.event.slackChannelID}'How it works
This section explains when the workflow runs and how its steps work together.
When it runs
This blueprint starts on the grafana_irm_app.incident.updated event.
Its trigger filter starts a run only when this CEL expression is true:
inputs.data.eventKind == 'incident_updated_status' && inputs.data.newStatus == 'resolved' && has(resources.incident.event.slackChannelID)It runs at most once for each run-once key. This blueprint’s key is archive-channel:${inputs.data.incidentID}, so a later event with the same key doesn’t start another run. For details, refer to Deduplicate workflow runs.
How the steps fit together
These notes cover how the steps connect and which Workflows behaviors the blueprint relies on.
- Triggers on
eventKindincident_updated_statuswhennewStatusis resolved and the incident has a linked Slack channel (resources.incident.event.slackChannelID). runOnceForkeys on the incident ID so the channel is handled once.- It posts a heads-up in the channel, waits 24 hours, then archives the channel.
- Waits are durable timers, so long waits are fine.
- Customize the wait time and the heads-up message.
Next steps
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