Create an escalation policy

curl "{{API_URL}}/api/v1/escalation_policies/" \
  --request POST \
  --header "Authorization: meowmeowmeow" \
  --header "Content-Type: application/json" \
  --data '{
      "escalation_chain_id": "F5JU6KJET33FE",
      "type": "wait",
      "duration": 60
  }'

The above command returns JSON structured in the following way:

{
  "id": "E3GA6SJETWWJS",
  "escalation_chain_id": "F5JU6KJET33FE",
  "position": 0,
  "type": "wait",
  "duration": 60
}

Parameter	Required	Description
`escalation_chain_id`	Yes	Each escalation policy is assigned to a specific escalation chain.
`position`	Optional	Escalation policies execute one after another starting from `position=0`. `Position=-1` will put the escalation policy to the end of the list. A new escalation policy created with a position of an existing escalation policy will move the old one (and all following) down in the list.
`type`	Yes	One of: `wait`, `notify_persons`, `notify_person_next_each_time`, `notify_on_call_from_schedule`, `notify_user_group`, `trigger_action`, `resolve`, `notify_whole_channel`, `notify_if_time_from_to`.
`duration`	Optional	The duration, in seconds, when type `wait` is chosen.
`important`	Optional	Default is `false`. Will assign “important” to personal notification rules if `true`. This can be used to distinguish alerts on which you want to be notified immediately by phone. Applicable for types `notify_persons`, `notify_on_call_from_schedule`, and `notify_user_group`.
`action_to_trigger`	If type = `trigger_action`	ID of an action, or webhook.
`group_to_notify`	If type = `notify_user_group`	ID of a `User Group`.
`persons_to_notify`	If type = `notify_persons`	List of user IDs.
`persons_to_notify_next_each_time`	If type = `notify_person_next_each_time`	List of user IDs.
`notify_on_call _from_schedule`	If type = `notify_on_call_from_schedule`	ID of a Schedule.
`notify_if_time_from`	If type = `notify_if_time_from_to`	UTC time represents the beginning of the time period, for example `09:00:00Z`.
`notify_if_time_to`	If type = `notify_if_time_from_to`	UTC time represents the end of the time period, for example `18:00:00Z`.

HTTP request

POST {{API_URL}}/api/v1/escalation_policies/

Get an escalation policy

curl "{{API_URL}}/api/v1/escalation_policies/E3GA6SJETWWJS/" \
  --request GET \
  --header "Authorization: meowmeowmeow" \
  --header "Content-Type: application/json" \

The above command returns JSON structured in the following way:

{
  "id": "E3GA6SJETWWJS",
  "escalation_chain_id": "F5JU6KJET33FE",
  "position": 0,
  "type": "wait",
  "duration": 60
}

HTTP request

GET {{API_URL}}/api/v1/escalation_policies/<ESCALATION_POLICY_ID>/

List escalation policies

curl "{{API_URL}}/api/v1/escalation_policies/" \
  --request GET \
  --header "Authorization: meowmeowmeow" \
  --header "Content-Type: application/json"

The above command returns JSON structured in the following way:

{
  "count": 2,
  "next": null,
  "previous": null,
  "results": [
    {
      "id": "E3GA6SJETWWJS",
      "escalation_chain_id": "F5JU6KJET33FE",
      "position": 0,
      "type": "wait",
      "duration": 60
    },
    {
      "id": "E5JJTU52M5YM4",
      "escalation_chain_id": "F5JU6KJET33FE",
      "position": 1,
      "type": "notify_person_next_each_time",
      "persons_to_notify_next_each_time": ["U4DNY931HHJS5"]
    }
  ]
}

The following available filter parameter should be provided as a GET argument:

escalation_chain_id

HTTP request

GET {{API_URL}}/api/v1/escalation_policies/

Delete an escalation policy

curl "{{API_URL}}/api/v1/escalation_policies/E3GA6SJETWWJS/" \
  --request DELETE \
  --header "Authorization: meowmeowmeow" \
  --header "Content-Type: application/json"

HTTP request

DELETE {{API_URL}}/api/v1/escalation_policies/<ESCALATION_POLICY_ID>/

Related Grafana Cloud resources

Intro to Prometheus and Grafana Cloud

Prometheus is taking over the monitoring world! In this webinar, we will start with a quick introduction to the open source project that’s the de facto standard for monitoring modern, cloud native systems.

How to set up and visualize synthetic monitoring at scale with Grafana Cloud

Learn how to use Kubernetes, Grafana Loki, and Grafana Cloud’s synthetic monitoring feature to set up your infrastructure's checks in this GrafanaCONline session.

Using Grafana Cloud to drive manufacturing plant efficiency

This GrafanaCONline session tells how Grafana helps a 75-year-old manufacturing company with product quality and equipment maintenance.