› Grafana OnCall › Grafana OnCall API reference › Escalation Policies HTTP API

Create an escalation policy

curl "{{API_URL}}/api/v1/escalation_policies/" \
  --request POST \
  --header "Authorization: meowmeowmeow" \
  --header "Content-Type: application/json" \
  --data '{
      "escalation_chain_id": "F5JU6KJET33FE",
      "type": "wait",
      "duration": 60
  }'

The above command returns JSON structured like this:

{
    "id": "E3GA6SJETWWJS",
    "escalation_chain_id": "F5JU6KJET33FE",
    "position": 0,
    "type": "wait",
    "duration": 60
}
Parameter Required Description
escalation_chain_id Yes Each escalation policy is assigned to a specific escalation chain.
position Optional Escalation policies execute one after another starting from position=0. Position=-1 will put the escalation policy to the end of the list. A new escalation policy created with a position of an existing escalation policy will move the old one (and all following) down in the list.
type Yes One of: wait, notify_persons, notify_person_next_each_time, notify_on_call_from_schedule, notify_user_group, trigger_action, resolve, notify_whole_channel, notify_if_time_from_to.
duration Optional The duration, in seconds, when type wait is chosen.
important Optional Default is false. Will assign “important” to personal notification rules if true. This can be used to distinguish alerts on which you want to be notified immediately by phone. Applicable for types notify_persons, notify_on_call_from_schedule, and notify_user_group.
action_to_trigger If type = trigger_action ID of an action, or webhook.
group_to_notify If type = notify_user_group ID of a User Group.
persons_to_notify If type = notify_persons List of user IDs.
persons_to_notify _next_each_time If type = notify_person_next_each_time List of user IDs.
notify_on_call _from_schedule If type = notify_on_call_from_schedule ID of a Schedule.
notify_if_time_from If type = notify_if_time_from_to UTC time represents the beginning of the time period, for example 09:00:00Z.
notify_if_time_to If type = notify_if_time_from_to UTC time represents the end of the time period, for example 18:00:00Z.

HTTP request

POST {{API_URL}}/api/v1/escalation_policies/

Get an escalation policy

curl "{{API_URL}}/api/v1/escalation_policies/E3GA6SJETWWJS/" \
  --request GET \
  --header "Authorization: meowmeowmeow" \
  --header "Content-Type: application/json" \

The above command returns JSON structured like this:

{
    "id": "E3GA6SJETWWJS",
    "escalation_chain_id": "F5JU6KJET33FE",
    "position": 0,
    "type": "wait",
    "duration": 60
}

HTTP request

GET {{API_URL}}/api/v1/escalation_policies/<ESCALATION_POLICY_ID>/

List escalation policies

curl "{{API_URL}}/api/v1/escalation_policies/" \
  --request GET \
  --header "Authorization: meowmeowmeow" \
  --header "Content-Type: application/json"

The above command returns JSON structured like this:

{
    "count": 2,
    "next": null,
    "previous": null,
    "results": [
        {
            "id": "E3GA6SJETWWJS",
            "escalation_chain_id": "F5JU6KJET33FE",
            "position": 0,
            "type": "wait",
            "duration": 60
        },
        {
            "id": "E5JJTU52M5YM4",
            "escalation_chain_id": "F5JU6KJET33FE",
            "position": 1,
            "type": "notify_person_next_each_time",
            "persons_to_notify_next_each_time": [
                "U4DNY931HHJS5"
            ]
        }
    ]
}

The following available filter parameter should be provided as a get argument:

  • escalation_chain_id

HTTP request

GET {{API_URL}}/api/v1/escalation_policies/

Delete an escalation policy

curl "{{API_URL}}/api/v1/escalation_policies/E3GA6SJETWWJS/" \
  --request DELETE \
  --header "Authorization: meowmeowmeow" \
  --header "Content-Type: application/json"

HTTP request

DELETE {{API_URL}}/api/v1/escalation_policies/<ESCALATION_POLICY_ID>/

Related Grafana Cloud resources
Intro to Prometheus and Grafana Cloud

Prometheus is taking over the monitoring world! In this webinar, we will start with a quick introduction to the open source project that’s the de facto standard for monitoring modern, cloud native systems.

How to set up and visualize synthetic monitoring at scale with Grafana Cloud

Learn how to use Kubernetes, Grafana Loki, and Grafana Cloud’s synthetic monitoring feature to set up your infrastructure's checks in this GrafanaCONline session.

Using Grafana Cloud to drive manufacturing plant efficiency

This GrafanaCONline session tells how Grafana helps a 75-year-old manufacturing company with product quality and equipment maintenance.