Grafana Cloud Grafana OnCall On-call schedules
Grafana Cloud

Before you begin

  • Users with Admin or Editor roles can create, edit and delete schedules.
  • Users with Viewer role cannot receive alert notifications, therefore, cannot be on-call.

For more information about permissions, refer to Manage users and teams for Grafana OnCall

Web-based schedule

Configure and manage on-call schedules directly in the Grafana OnCall plugin. Easily configure and preview rotations, see teammates’ time zones, and add overrides.

Learn more about Web-based schedules

iCal import

Use any calendar service that uses the iCal format to manage and customize on-call schedules - Import rotations and shifts from your calendar app to Grafana OnCall for widely accessible scheduling. iCal imports appear in Grafana OnCall as read-only schedules but can be leveraged similarly to a web-based schedule.

Learn more about iCal import schedules


Use the Grafana OnCall Terraform provider to manage schedules within your “as-code” workflow. Rotations configured via Terraform are automatically added to your schedules in Grafana OnCall. Similar to the iCal import, these schedules read-only and cannot be edited from the UI.

To learn more, read our Get started with Grafana OnCall and Terraform blog post.