Documentation Grafana Cloud Observe and act Manage on-call and incidents Notify responders Phone and SMS Source phone numbers

Source phone numbers for Grafana IRM notifications

Grafana IRM sends phone calls and SMS notifications from a set of dedicated phone numbers. For SMS, IRM uses a local number for your country where one is available, which improves deliverability and makes messages easier to recognize. Otherwise, IRM uses one of the international numbers from the following list. To make sure calls and messages from IRM aren’t blocked, add these numbers to your contacts. If you use the Grafana mobile app, sync the IRM phone numbers to your contacts to get them automatically.

In many countries, IRM sends SMS messages using the Grafana IRM alphanumeric sender ID, in addition to or instead of a phone number.

Phone numbers

IRM uses the following phone numbers:

Next steps

• Set up phone and SMS notifications
• Supported countries for phone and SMS notifications to check coverage on your plan
• Sync IRM phone numbers to your contacts with the Grafana mobile app