Documentation Grafana Cloud Observe and act Respond to incidents

Respond to incidents

Respond to incidents quickly and consistently with on-call management, escalation, and service context.

Overview

Use Grafana IRM to coordinate your response when issues arise.

Grafana IRM manages on-call schedules, alert escalation, and response coordination so the right teams are notified. Declare incidents from alert groups and collaborate through integrations with tools like Slack and GitHub.

After an incident is resolved, relevant data is captured in the incident timeline for review, and Grafana dashboards and analytics help you refine your response strategy over time.

Explore

Grafana IRM

Enables you to efficiently manage on-call schedules, automate alert escalations, and coordinate incident response. Integrate with your existing alert sources and collaboration tools such as Slack to streamline team communication and resolution workflows.