---
title: "How notifications work in the knowledge graph | Grafana Cloud documentation"
description: "Learn how notifications work in the knowledge graph"
---

> For a curated documentation index, see [llms.txt](/llms.txt). For the complete documentation index, see [llms-full.txt](/llms-full.txt).

# How notifications work in the knowledge graph

This topic describes what happens when you [create a notification](/docs/grafana-cloud/knowledge-graph/configure/notifications/create-rules/) in the knowledge graph.

## Intention

The knowledge graph uses `ALERTS` to generate [insights](/docs/grafana-cloud/knowledge-graph/reference/about-base-insights/). In most cases, you don’t want the system to notify you when each insight fires as this can create quite a bit of noise. To reduce noise, [create notifications](/docs/grafana-cloud/knowledge-graph/configure/notifications/create-rules/) with filters that target only the insights you want to be alerted about.

## What happens when you create a notification

When you create a notification, the knowledge graph generates an alerting rule with specific labels that can be consumed by an Alertmanager template. These rules all have the `alertname` called `NOTIFICATION_ALERTS`. The following table shows the special labels and values so that you can identify and route the notification to facilitate linking back to [RCA workbench](/docs/grafana-cloud/knowledge-graph/troubleshoot-infra-apps/workbench/):

Expand table

| Label                            | Value                      | Description                                                                                                                                                |
|----------------------------------|----------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------------|
| `alertname`                      | `NOTIFICATION_ALERTS`      | All notification alerts have this name.                                                                                                                    |
| `source_alertname`               | `<ORIGINAL ALERTNAME>`     | The original or source `alertname` label value.                                                                                                            |
| `asserts_assertion_name`         |                            | The insight name that’s associated with the alert. This value is used to link back to RCA workbench, for example, `NETWORK:RX_BYTES::ResourceRateAnomaly`. |
| `asserts_notification_rule_name` | `<NOTIFICATION RULE NAME>` | The name of the notification rule when created in the Grafana Cloud user interface. This can be different from the `alertname` label if desired.           |

## Next steps

Now that you understand how notifications work in the knowledge graph:

- [Configure notifications](/docs/grafana-cloud/knowledge-graph/configure/notifications/) to set up your notification channels and rules.
- [Create notification rules](/docs/grafana-cloud/knowledge-graph/configure/notifications/create-rules/) to troubleshoot or fine-tune your notification workflow.