Contact points
Use contact points to define how your contacts are notified when an alert fires. A contact point can have one or more contact point types, for example, email, slack, webhook, and so on. When an alert fires, a notification is sent to all contact point types listed for a contact point. Optionally, use message templates to customize notification messages for the contact point types.
You can configure Grafana managed contact points as well as contact points for an external Alertmanager data source. For more information, see Alertmanager.
Before you begin, see About Grafana Alerting which explains the various components of Grafana Alerting. We also recommend that you familiarize yourself with some of the fundamental concepts of Grafana Alerting.
Related Grafana Cloud resources
Intro to Prometheus and Grafana Cloud
Prometheus is taking over the monitoring world! In this webinar, we will start with a quick introduction to the open source project that’s the de facto standard for monitoring modern, cloud native systems.
How to set up and visualize synthetic monitoring at scale with Grafana Cloud
Learn how to use Kubernetes, Grafana Loki, and Grafana Cloud’s synthetic monitoring feature to set up your infrastructure's checks in this GrafanaCONline session.
Using Grafana Cloud to drive manufacturing plant efficiency
This GrafanaCONline session tells how Grafana helps a 75-year-old manufacturing company with product quality and equipment maintenance.