Documentation Grafana Cloud Alerts and IRM Alerting Detect and respond Declare incidents from firing alerts

Declare incidents from firing alerts

Declare an incident from a firing alert to streamline your alert to incident workflow.

Before you begin

• Ensure you have Grafana Incident installed
• You must have a firing alert

Procedure

To declare an incident from a firing alert, complete the following steps.

1. Navigate to Alerts & Incidents -> Alerting -> Alert rules.

2. From the Alert rules list view, click the firing alert that you want to declare an incident for.

   Note:

   You can also access Declare Incident from the alert details page.

3. Click Declare Incident. The Declare Incident pop-up opens in the Grafana Incident application.

4. In the Declare Incident pop-up, enter what’s going on.

   Note: This field is pre-filled with the name of the alert rule, but you can edit it as required.

   The alert rule is also linked to the incident.

5. Select a severity.

6. Add labels, as required.

7. Click More options to include a channel prefix and status.

8. Click Declare Incident.

Next steps

View and track the incident in the Grafana Incident application.

For more information, refer to Grafana Incident documentation.