Service Center
For organizations with complex software systems with many components, it can be useful to have a service-oriented view of your Ops and IRM resources, SLOs, and incidents. Each view of your Services brings together useful information related to individual services, such as active alerts, incidents, SLO metrics, and other relevant information for your teams.
The Service Center works by looking for objects with labels or tags matching the value you enter. Once you’ve added a service to the Service Center, all relevant data is collected and displayed in the service you created.
Add a service
To add a new service:
- Click the Create Service button.
- Enter a name for the service.
- (Optional) Enter a description of the service.
- (Optional) Enter any custom attributes you want to associate with the service with the Add Attribute dropdown.
- Enter a service identifiers value. SLOs with this label and any incidents or dashboards containing that tag will be used to populate the service details.
Note
These identifiers cannot be edited after creation.
- (Optional) Select any pre-defined dependent services.
- Click Create.
View your services
Navigate to the Service Center page and select your service. This takes you to the single-pane view of your operational resources. Here you can get a current picture of your service’s performance. Click on any individual resource to go to that product area. You can also edit your service details here or delete the service from the Service Center altogether.
