Alerts and IRM

IRM

OnCall

API reference

Schedules HTTP API

Grafana Cloud

Schedules HTTP API

Create a schedule

Required permission: grafana-oncall-app.schedules:write

curl "{{API_URL}}/api/v1/schedules/" \
  --request POST \
  --header "Authorization: meowmeowmeow" \
  --header "Content-Type: application/json" \
  --data '{
      "name": "Demo schedule iCal",
      "ical_url_primary": "https://example.com/meow_calendar.ics",
      "slack": {
          "channel_id": "MEOW_SLACK_ID",
          "user_group_id": "MEOW_SLACK_ID"
      }
  }'

The above command returns JSON structured in the following way:

{
  "id": "SBM7DV7BKFUYU",
  "name": "Demo schedule iCal",
  "type": "ical",
  "team_id": null,
  "ical_url_primary": "https://example.com/meow_calendar.ics",
  "ical_url_overrides": "https://example.com/meow_calendar_overrides.ics",
  "on_call_now": ["U4DNY931HHJS5"],
  "slack": {
    "channel_id": "MEOW_SLACK_ID",
    "user_group_id": "MEOW_SLACK_ID"
  }
}

Parameter	Unique	Required	Description
`name`	Yes	Yes	Schedule name.
`type`	No	Yes	Schedule type. May be `ical` (used for iCalendar integration), `calendar` (used for manually created on-call shifts) or `web` (for web UI managed schedules).
`team_id`	No	No	ID of the team.
`time_zone`	No	Yes	Schedule time zone. It is used for manually added on-call shifts in Schedules with type `calendar`. Default time zone is `UTC`. For more information about time zones, see time zones. Not used for schedules with type `ical`.
`ical_url_primary`	No	If type = `ical`	URL of external iCal calendar for schedule with type `ical`.
`ical_url_overrides`	No	Optional	URL of external iCal calendar for schedule with any type. Events from this calendar override events from primary calendar or from on-call shifts.
`enable_web_overrides`	No	Optional	Whether to enable web overrides or not. Setting specific for API/Terraform based schedules (`calendar` type).
`slack`	No	Optional	Dictionary with Slack-specific settings for a schedule. Includes `channel_id` and `user_group_id` fields, that take a channel ID and a user group ID from Slack.
`shifts`	No	Optional	List of shifts. Used for manually added on-call shifts in Schedules with type `calendar`.

HTTP request

POST {{API_URL}}/api/v1/schedules/

Get a schedule

Required permission: grafana-oncall-app.schedules:read

curl "{{API_URL}}/api/v1/schedules/SBM7DV7BKFUYU/" \
  --request GET \
  --header "Authorization: meowmeowmeow" \
  --header "Content-Type: application/json" \

The above command returns JSON structured in the following way:

{
  "id": "SBM7DV7BKFUYU",
  "name": "Demo schedule iCal",
  "type": "ical",
  "team_id": null,
  "ical_url_primary": "https://example.com/meow_calendar.ics",
  "ical_url_overrides": "https://example.com/meow_calendar_overrides.ics",
  "on_call_now": ["U4DNY931HHJS5"],
  "slack": {
    "channel_id": "MEOW_SLACK_ID",
    "user_group_id": "MEOW_SLACK_ID"
  }
}

HTTP request

GET {{API_URL}}/api/v1/schedules/<SCHEDULE_ID>/

List schedules

Required permission: grafana-oncall-app.schedules:read

curl "{{API_URL}}/api/v1/schedules/" \
  --request GET \
  --header "Authorization: meowmeowmeow" \
  --header "Content-Type: application/json"

The above command returns JSON structured in the following way:

{
  "count": 2,
  "next": null,
  "previous": null,
  "results": [
    {
      "id": "SBM7DV7BKFUYU",
      "name": "Demo schedule iCal",
      "type": "ical",
      "team_id": null,
      "ical_url_primary": "https://example.com/meow_calendar.ics",
      "ical_url_overrides": "https://example.com/meow_calendar_overrides.ics",
      "on_call_now": ["U4DNY931HHJS5"],
      "slack": {
        "channel_id": "MEOW_SLACK_ID",
        "user_group_id": "MEOW_SLACK_ID"
      }
    },
    {
      "id": "S3Z477AHDXTMF",
      "name": "Demo schedule Calendar",
      "type": "calendar",
      "team_id": null,
      "time_zone": "America/New_York",
      "on_call_now": ["U4DNY931HHJS5"],
      "shifts": ["OH3V5FYQEYJ6M", "O9WTH7CKM3KZW"],
      "ical_url_overrides": null,
      "slack": {
        "channel_id": "MEOW_SLACK_ID",
        "user_group_id": "MEOW_SLACK_ID"
      }
    }
  ],
  "current_page_number": 1,
  "page_size": 50,
  "total_pages": 1
}

Note: The response is paginated. You may need to make multiple requests to get all records.

The following available filter parameter should be provided as a GET argument:

name (Exact match)
team_id (Exact match, team ID)

HTTP request

GET {{API_URL}}/api/v1/schedules/

Update a schedule

Required permission: grafana-oncall-app.schedules:write

curl "{{API_URL}}/api/v1/schedules/SBM7DV7BKFUYU/" \
  --request PUT \
  --header "Authorization: meowmeowmeow" \
  --header "Content-Type: application/json" \
  --data '{
    "name": "Demo schedule iCal",
    "ical_url": "https://example.com/meow_calendar.ics",
    "slack": {
        "channel_id": "MEOW_SLACK_ID"
    }
  }'

The above command returns JSON structured in the following way:

{
  "id": "SBM7DV7BKFUYU",
  "name": "Demo schedule iCal",
  "type": "ical",
  "team_id": null,
  "ical_url_primary": "https://example.com/meow_calendar.ics",
  "ical_url_overrides": "https://example.com/meow_calendar_overrides.ics",
  "on_call_now": ["U4DNY931HHJS5"],
  "slack": {
    "channel_id": "MEOW_SLACK_ID",
    "user_group_id": "MEOW_SLACK_ID"
  }
}

HTTP request

PUT {{API_URL}}/api/v1/schedules/<SCHEDULE_ID>/

Delete a schedule

Required permission: grafana-oncall-app.schedules:write

curl "{{API_URL}}/api/v1/schedules/SBM7DV7BKFUYU/" \
  --request DELETE \
  --header "Authorization: meowmeowmeow" \
  --header "Content-Type: application/json"

HTTP request

DELETE {{API_URL}}/api/v1/schedules/<SCHEDULE_ID>/

Export a schedule’s final shifts

Required permission: grafana-oncall-app.schedules:read

HTTP request

curl "{{API_URL}}/api/v1/schedules/SBM7DV7BKFUYU/final_shifts?start_date=2023-01-01&end_date=2023-02-01" \
  --request GET \
  --header "Authorization: meowmeowmeow"

The above command returns JSON structured in the following way:

{
  "count": 12,
  "next": null,
  "previous": null,
  "results": [
    {
      "user_pk": "UC2CHRT5SD34X",
      "user_email": "alice@example.com",
      "user_username": "alice",
      "shift_start": "2023-01-02T09:00:00Z",
      "shift_end": "2023-01-02T17:00:00Z"
    },
    {
      "user_pk": "U7S8H84ARFTGN",
      "user_email": "bob@example.com",
      "user_username": "bob",
      "shift_start": "2023-01-04T09:00:00Z",
      "shift_end": "2023-01-04T17:00:00Z"
    },
    {
      "user_pk": "UC2CHRT5SD34X",
      "user_email": "alice@example.com",
      "user_username": "alice",
      "shift_start": "2023-01-06T09:00:00Z",
      "shift_end": "2023-01-06T17:00:00Z"
    },
    {
      "user_pk": "U7S8H84ARFTGN",
      "user_email": "bob@example.com",
      "user_username": "bob",
      "shift_start": "2023-01-09T09:00:00Z",
      "shift_end": "2023-01-09T17:00:00Z"
    },
    {
      "user_pk": "UC2CHRT5SD34X",
      "user_email": "alice@example.com",
      "user_username": "alice",
      "shift_start": "2023-01-11T09:00:00Z",
      "shift_end": "2023-01-11T17:00:00Z"
    },
    {
      "user_pk": "U7S8H84ARFTGN",
      "user_email": "bob@example.com",
      "user_username": "bob",
      "shift_start": "2023-01-13T09:00:00Z",
      "shift_end": "2023-01-13T17:00:00Z"
    },
    {
      "user_pk": "UC2CHRT5SD34X",
      "user_email": "alice@example.com",
      "user_username": "alice",
      "shift_start": "2023-01-16T09:00:00Z",
      "shift_end": "2023-01-16T17:00:00Z"
    },
    {
      "user_pk": "U7S8H84ARFTGN",
      "user_email": "bob@example.com",
      "user_username": "bob",
      "shift_start": "2023-01-18T09:00:00Z",
      "shift_end": "2023-01-18T17:00:00Z"
    },
    {
      "user_pk": "UC2CHRT5SD34X",
      "user_email": "alice@example.com",
      "user_username": "alice",
      "shift_start": "2023-01-20T09:00:00Z",
      "shift_end": "2023-01-20T17:00:00Z"
    },
    {
      "user_pk": "U7S8H84ARFTGN",
      "user_email": "bob@example.com",
      "user_username": "bob",
      "shift_start": "2023-01-23T09:00:00Z",
      "shift_end": "2023-01-23T17:00:00Z"
    },
    {
      "user_pk": "UC2CHRT5SD34X",
      "user_email": "alice@example.com",
      "user_username": "alice",
      "shift_start": "2023-01-25T09:00:00Z",
      "shift_end": "2023-01-25T17:00:00Z"
    },
    {
      "user_pk": "U7S8H84ARFTGN",
      "user_email": "bob@example.com",
      "user_username": "bob",
      "shift_start": "2023-01-27T09:00:00Z",
      "shift_end": "2023-01-27T17:00:00Z"
    }
  ],
  "current_page_number": 1,
  "page_size": 50,
  "total_pages": 1
}

Note: The response is paginated. You may need to make multiple requests to get all records.

Caveats

Some notes on the start_date and end_date query parameters:

they are both required and should represent ISO 8601 formatted dates
end_date must be greater than or equal to start_date
end_date cannot be more than 365 days in the future from start_date

Note: you can update schedules affecting past events, which will then change the output you get from this endpoint. To get consistent information about past shifts you must be sure to avoid updating rotations in-place but apply the changes as new rotations with the right starting dates.

Example script to transform data to .csv for all of your schedules

The following Python script will generate a .csv file, oncall-report-2023-01-01-to-2023-01-31.csv. This file will contain three columns, user_pk, user_email, and hours_on_call, which represents how many hours each user was on call during the period starting January 1, 2023 to January 31, 2023 (inclusive).

import csv
import requests
from datetime import datetime

# CUSTOMIZE THE FOLLOWING VARIABLES
START_DATE = "2023-01-01"
END_DATE = "2023-01-31"
OUTPUT_FILE_NAME = f"oncall-report-{START_DATE}-to-{END_DATE}.csv"
MY_ONCALL_API_BASE_URL = "https://oncall-prod-us-central-0.grafana.net/oncall/api/v1/schedules"
MY_ONCALL_API_KEY = "meowmeowwoofwoof"

headers = {"Authorization": MY_ONCALL_API_KEY}
schedule_ids = [schedule["id"] for schedule in requests.get(MY_ONCALL_API_BASE_URL, headers=headers).json()["results"]]
user_on_call_hours = {}

for schedule_id in schedule_ids:
  response = requests.get(
    f"{MY_ONCALL_API_BASE_URL}/{schedule_id}/final_shifts?start_date={START_DATE}&end_date={END_DATE}",
    headers=headers)

  for final_shift in response.json()["results"]:
    user_pk = final_shift["user_pk"]
    end = datetime.fromisoformat(final_shift["shift_end"])
    start = datetime.fromisoformat(final_shift["shift_start"])
    shift_time_in_seconds = (end - start).total_seconds()
    shift_time_in_hours = shift_time_in_seconds / (60 * 60)

    if user_pk in user_on_call_hours:
      user_on_call_hours[user_pk]["hours_on_call"] += shift_time_in_hours
    else:
      user_on_call_hours[user_pk] = {
        "email": final_shift["user_email"],
        "hours_on_call": shift_time_in_hours,
      }

with open(OUTPUT_FILE_NAME, "w") as fp:
  csv_writer = csv.DictWriter(fp, ["user_pk", "user_email", "hours_on_call"])
  csv_writer.writeheader()

  for user_pk, user_info in user_on_call_hours.items():
    csv_writer.writerow({
      "user_pk": user_pk, "user_email": user_info["email"], "hours_on_call": user_info["hours_on_call"]})