This integration is available exclusively on Grafana Cloud.
The PRTG integration for Grafana OnCall handles ticket events sent from PRTG webhooks.
The integration provides grouping, auto-acknowledge and auto-resolve logic via customizable alert templates.
Configuring Grafana OnCall to Receive Alerts from PRTG
In the Integrations tab, click + New integration.
Select PRTG from the list of available integrations.
Enter a name and description for the integration, click Create
A new page will open with the integration details. Copy the OnCall Integration URL from HTTP Endpoint section.
Configuring PRTG to Send Alerts to Grafana OnCall
PRTG can use the script to send the alerts to Grafana OnCall. Please use the format below
Body Fields Format:
plaintext
alert_uid [char][not required] - unique alert ID for grouping;
title [char][not required] - title;
image_url [char][not required] - url for image attached to alert;
state [char][not required] - could be "ok" or "alerting", helpful for auto-resolving;
link_to_upstream_details [char][not required] - link back to your monitoring system;
message [char][not required] - alert details;