---
title: "New Relic integration for Grafana IRM | Grafana Cloud documentation"
description: "Configure New Relic integration for Grafana IRM to receive monitoring alerts"
---

# New Relic integration for Grafana IRM

The New Relic integration for Grafana IRM handles ticket events sent from New Relic webhooks. The integration provides grouping, auto-acknowledge and auto-resolve logic via customizable alert templates.

## Configure Grafana IRM to receive alerts from New Relic

1. In Grafana IRM, navigate to **IRM > Integrations > Monitoring Systems**
2. Click **+ New integration**
3. Select **New Relic** from the list of available integrations
4. Enter a name and description for the integration, click **Create**
5. A new page will open with the integration details. Copy the **IRM Integration URL** from **HTTP Endpoint** section

## Configure New Relic to send alerts to Grafana IRM

1. Go to “Alerts”
2. Go to “Notification Channels”
3. Create “Webhook” notification channel
4. Set the following URL: **IRM Integration URL**
5. Check “Payload type” is JSON

## Related topics

- [Grafana IRM integrations overview](/docs/grafana-cloud/alerting-and-irm/irm/integrations/alert-sources)
- [Alert escalation and routing](/docs/grafana-cloud/alerting-and-irm/irm/escalation-and-routing)