---
title: "Inbound email integration for Grafana IRM | Grafana Cloud documentation"
description: "Configure Inbound email integration for Grafana IRM to create alert groups from email messages"
---

# Inbound Email integration for Grafana IRM

Inbound Email integration consumes emails from a dedicated email address and creates alert groups from them.

## Configure required environment variables

Refer to Inbound Email Setup documentation for details.

## Configure Inbound Email integration for Grafana IRM

1. In Grafana IRM, navigate to **IRM > Integrations > Monitoring Systems**
2. Click **+ New integration**
3. Select **Inbound Email** from the list of available integrations
4. Get your dedicated email address in the **Integration email** section and use it to send your emails

## Grouping and auto-resolve

Alert groups will be grouped by email subject and auto-resolved if the email message text equals “OK”. This behavior can be modified via custom templates.

Alerts from Inbound Email integration have the following payload:

JSON ![Copy code to clipboard](/media/images/icons/icon-copy-small-2.svg) Copy

```json
{
  "subject": "<your_email_subject>",
  "message": "<your_email_message>",
  "sender": "<your_email_sender_address>"
}
```