Documentation Grafana Cloud Alerts and IRM IRM Incident Configure Integrations Zoom

Zoom integration for Grafana Incident

Grafana Incident integrates with Zoom to reduce the number of administrative tasks associated with incident response. Save your team the extra steps of manually generating a meeting, and automatically create a Zoom meeting when an incident is declared.

Before you begin

To use the Zoom integration, create a Server-to-Server app with the following configuration:

Copy

Meeting:write:admin
User:read:admin
dashboard_meetings:read:admin

Install Zoom integration for Grafana Incident

1. Click Incidents in the left-side menu.
2. Click Integrations.
3. Click the Zoom tile and follow the on-screen instructions.
4. Provide the required Zoom credentials (Account ID, Client ID, and Client Secret).
5. Click Install Integration.

Configure actions

After the integration is installed, you can configure time-saving actions that automatically create a Zoom meeting for each incident.

1. From the Zoom integration, click Run when an event fires to Create a Zoom meeting.
2. Specify that the action should run when an incident is declared.
3. Click Add event action.

After the action is registered, a link to Join Zoom is automatically included when you declare an incident.