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DocumentationGrafana CloudAlerts and IRMAlertingConfigure notificationsConfigure contact pointsPagerDuty
Grafana Cloud

Configure PagerDuty for Alerting

To set up PagerDuty, provide an integration key.

SettingDescription
Integration KeyIntegration key for PagerDuty
SeverityLevel for dynamic notifications, default is critical
Custom DetailsAdditional details about the event

The CustomDetails field is an object containing arbitrary key-value pairs. The user-defined details are merged with the ones we use by default.

Our default values for CustomDetails are:

Go 
{
	"firing":       `{{ template "__text_alert_list" .Alerts.Firing }}`,
	"resolved":     `{{ template "__text_alert_list" .Alerts.Resolved }}`,
	"num_firing":   `{{ .Alerts.Firing | len }}`,
	"num_resolved": `{{ .Alerts.Resolved | len }}`,
}

In case of duplicate keys, the user-defined details overwrite the default ones.