Documentationbreadcrumb arrow Grafana Cloudbreadcrumb arrow Alerts and IRM
Grafana Cloud
Alerts and IRM

Alerts and IRM

Alerts & IRM enables teams to efficiently detect, respond, and learn from incidents within one centralized platform.

Overview

Grafana Cloud provides a suite of products that help teams detect, respond to, and learn from incidents with minimal toil. Use Grafana Alerting, IRM, and SLOs to enhance your team’s response capabilities and improve service reliability.

How the products work together

Grafana Cloud products like IRM, SLOs, and Alerting help teams identify issues and respond to them quickly and effectively.

Detect, respond, learn diagram that illustrates how Grafana IRM products work together

Detect

Service Level Objectives (SLOs) define reliability targets, enabling proactive issue detection and decision-making. Paired with Grafana Alerting, SLOs enable proactive issue detection, allowing for quick triage and resolution.

Grafana Alerting is a core capability of Grafana Cloud that can be set up to route alerts to Grafana IRM for automated alert routing and escalation.

Respond

Grafana IRM manages on-call schedules, alert escalation, and response coordination to ensure that the right teams are notified when an issue arises. After an issue is identified, you can quickly declare an incident from alert groups and collaborate with integrations with tools like Slack and GitHub.

Learn

After an incident is resolved, relevant data from Slack channels and integrated tools is captured in the incident timeline for review. Grafana dashboards and analytics help you gain deep insights to refine your IRM strategy.

Tip

AI and Machine Learning features can further enhance your alerting and incident response workflows. Features like Sift and dynamic alerting help teams accelerate investigations and gain deeper insights. Learn more in the AI and Machine Learning documentation.

Explore

Grafana Alerting
Grafana Alerting
Allows you to learn about problems in your systems moments after they occur. Monitor your incoming metrics data or log entries and set up your Alerting system to watch for specific events or circumstances and then send notifications when those things are found.
Grafana SLO
Grafana SLO
Provides a framework for measuring the quality of service you provide to users. Use SLOs to collect data on the reliability of your systems over time and as a result, help engineering teams reduce alert fatigue, focus on reliability, and provide better service to your customers.
Grafana IRM
Grafana IRM
Enables you to efficiently manage on-call schedules, automate alert escalations, and coordinate incident response. Integrate with your existing alert sources and collaboration tools such as Slack to streamline team communication and resolution workflows.