Jacob is a Senior Engineer at Grafana Labs, where he works on the integrations side of Grafana Cloud, helping companies build observability more quickly and easily. Jacob previously worked as a Senior Solutions Architect at Gremlin, helping companies build out their chaos engineering practice, as well as a Senior SRE at Fanatics on their e-commerce platform. He also co-founded The Empatheatre, focusing on collaborative storytelling through tabletop RPGs, which helps feed his absolute obsession with Dungeons and Dragons.